Introduced a cleaner, more user-friendly interface for the knowledgebase.

Enabled automatic addition of new or updated content to the knowledgebase with auto-sync for posts and pages.

Prevented duplicate entries by checking and updating existing pages or adding new ones as needed.

Enabled individual autosave after updates, removing the need for manual saving.

Fixed paragraph formatting in the chatbot UI to display line breaks and improve readability.

Introduced a new analytics dashboard and improved UI for the transcripts page.

Added support for X.AI’s Grok model to enhance functionality.

Preserved paragraphs in intro messages for better readability.

Improved organization and styling for better usability.

Enhanced mobile responsiveness across admin screens.

Introduced a new setting to require an email address before starting a chat, which is displayed at the top of the chat transcript if needed.

Supported the premium version and improved reliability.

Resolved an issue where names were not appearing in chat transcripts for logged-in users.

Added the ability to customize the title bar icon in theme settings.

Improved dropdown menu organization by grouping intents into categories.

Chat transcripts now display in newest-to-oldest order and are mobile responsive.

Updated various setting texts with clearer descriptions for better usability.

Fixed an issue with rate limits not working properly.

Added Word document upload to the frontend toolbar for direct chatbot interface use.

Enhanced the chatbot’s ability to provide contextually accurate responses.

Major enhancements to the “Add to Cart,” “Checkout,” and “Chat with PDF via URL” intents.

Improved readability with better formatting support, including bold and italics, and the inclusion of test agent names from MxChat AI Agents.

Introduced MxChat AI Agents, available free for Pro users for a limited time, offering revolutionary ways to test and deploy your chatbot.

Resolved a major bug in the similarity threshold comparison that prevented the chatbot from finding relevant content.

Improved checkout intent functionality to operate more robustly, without requiring the add-to-cart intent trigger.

Fixed an issue with the send button not displaying properly on iPhone/iOS devices.

Added admin control to fine-tune similarity threshold matching for better content relevance.

Significantly improved the chatbot’s ability to provide contextually relevant responses from the knowledge database.

Resolved an issue causing loops in the lead capture intent.

Updated the frontend chatbot UI with a clearer PDF file upload icon design.

Improved the order history intent, recommendation intent, and product card intent for more robust and contextually relevant responses.

Seamless integration for live agent handoffs and AI chatbot switching.

Added PDF upload capability to the chatbot interface and enabled knowledge base processing via cron jobs.

A new intent that provides personalized product recommendations based on order history, cart contents, and trending items. Tailored suggestions will enhance user experience and drive sales.

Users will have the ability to upload their own PNG icons, enabling personalized customization of the chatbot’s appearance.

A convenient copy button will be added to codeblocks, making it easier to copy code snippets and responses.

Popular questions will allow users to add more than the default 3, providing greater flexibility to customize as needed.

Updated CSS styles in the chatbot to fix compatibility issues with certain themes, ensuring smoother integration.