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MxChat WooCommerce

Version 1.7.7 · Updated 3 days ago

An AI sales assistant for your WooCommerce store. Customers chat naturally about products and the AI renders shopping cards, adds to cart, recommends complements, retrieves orders, and runs intelligent filtered search — all in conversation.

Features

  • Product Card Intent — chat-rendered product cards with image, name, price, and an "Add to Cart" button right inside the conversation.
  • Add to Cart Intent — AI identifies the right product from natural language ("add it", "that one", "the red one") and drops it in the customer's cart.
  • Intelligent Filtered Product Search — queries like "show me products under $30", "red shoes in stock", or "laptops between $500 and $1000" auto-extract price ranges, categories, attributes, and search terms.
  • Product Recommendation Intent — up to 4 AI-curated recommendations based on the customer's order history, current cart, and ongoing conversation. Includes images, prices, and the AI's reasoning.
  • Order History Intent — customers ask about past orders by date, product, or status and get instant answers without leaving the chat.
  • Checkout Intent — chat guides customers from product discovery straight to the checkout page seamlessly.
  • Multilingual support — works in any language, responds in the visitor's language. Filtered search handles non-English queries too.
  • Hybrid search engine — vector-based trigger detection + AI filter extraction + optional semantic re-ranking for relevance, with manual price validation so only correctly-priced products appear.

What's new

Version 1.7.7

  • Fixed Typing a product SKU in chat now finds that exact product, even on large catalogs. Previously the lookup could only see the 100 most recently added products and never searched the SKU field itself, so on a bigger store an exact SKU returned the wrong product or nothing at all. Numeric SKUs and SKUs with dashes both work, whether typed on their own or in a sentence. Draft and private products are still never returned.
  • Improved When a store has more products than the chat product lookup can show the AI at once, that is now recorded for site owners instead of happening silently.
  • Improved Chat product search now looks at the SKU field as well as the product name, so a shortened or partly typed product code finds the right product instead of returning nothing. A code that exactly matches a SKU always wins over a product whose name merely happens to contain the same characters. Searching by product name behaves exactly as before, and a message containing no product code does no extra work.