MxChat Moderation

Features

• Email-based bans — block specific email addresses from chatting with your bot. Useful for repeat offenders identified via lead capture.
• IP-based bans — block by IP address for users without identified emails. Stops abuse before it lands in your transcripts.
• One-click ban from Chat Transcripts — see a bad actor in a transcript, ban them inline, no copy/pasting addresses required.
• Modern sidebar-based admin — matches the MxChat core design system for a native, polished moderation experience.
• Searchable ban table — find any active ban by email, IP, or notes. Filter by ban type (email vs IP) for quick triage.
• Notes per ban — document the reason (spam, abuse, harassment) so future-you remembers why the ban exists.
• Dashboard with ban statistics — quick visibility into total active bans, ban-type breakdown, recent additions.
• Easy management — quick edit and remove actions on every row. Unban a user in two clicks if they've learned their lesson.