MxChat Forms

Features

• Custom form builder — multiple field types (text, dropdown, checkbox, etc.) wired into the chat with field validation and required-field control.
• Conditional Wizards — linear question flows with outcome rules based on answer combinations. Perfect for guided lead-qualification.
• Branching Wizards — dynamic decision trees where each answer determines the next question. Ideal for product recommendations, troubleshooting, and eligibility checks.
• Action-based triggering — forms appear naturally during chats when the AI detects relevant intent (lead capture, support, surveys) — no clunky "open form" CTA needed.
• Message-based triggers — fire a form after N messages for more controlled engagement (e.g. ask for email after the third exchange).
• Role-specific forms — restrict triggers to specific WordPress user roles for targeted data collection (admins, customers, subscribers).
• Wizard session tracking — completion rates, full session history, exportable analytics so you can iterate on what converts.
• Custom email notifications + transcript attached — route submissions to any inbox, with the full chat conversation included as a .txt file.
• Chat input blocking + CSV export — block free-text during a form to ensure complete responses; export every submission to CSV with one click.